Ask away
My clients have common questions. Here’s a selection. If yours isn’t here, please ask me. You can call or email here: Ask me a question or call me 07342 652090
Please note, I am not able to answer questions / discuss counselling on behalf of / about someone else. I have very firm boundaries - this keeps everyone safe.
What’s the free Introductory Call about?
I offer an optional free 20 minute phone call. It is your chance to ask questions and for us both to talk a little bit about your needs and reasons for counselling. Clients say they find the call reassuring and it helps to reduce any anxiety. The introductory sessions are free of charge. Please note that should you cancel or not keep the appointment I cannot guarantee a rearrangement.
How much do you charge?
My fee is £85.00 for a private one hour in-person and video call session. Phone sessions are charged at £35 for a 30 minute session and £65 for a 1 hour session.
Payment is made at the time of booking by bank transfer or by PayPal. It is non refundable but it is transferable - should you need to rearrange your session. Cash is also accepted.
Can I come in-person?
I provide counselling in-person, on video and by phone. I try to accommodate in-person if that is your preference but sometimes this is not available. My practice is in the village of Kirby Muxloe, LE9, with private parking.
How do I make an appointment?
You can call me on 07342 652090
Or you can email me with the contact form on this website. Email Contact Form
If you call and leave a message please be assured that it is secure and I will call back as soon as possible.
If you email me I try to reply within a few hours. If you don't hear from me, check your spam folders / please get back in touch.
How does the video counselling work?
Its a video call from your device to mine, regardless of where you are in the UK.
I use FaceTime or WhatsApp for video counselling. They are both secure and very straightforward to use. I work from my private counselling room which is a quiet and calm space.
Many women ask me who calls who. You would video call me at the time of your pre-arranged session - just as if you were arriving for your session in person. All you need is a quiet and private space your end.
The video call sessions are for 1 hour.
How does the phone counselling work?
You call my number 07342 652090 at the time of your pre-arranged session.
I work from my private counselling room which is a calm and safe space. All you need to do is to make sure you have privacy from wherever you are calling from within the UK.
The phone counselling sessions are for 30 minute or for 1 hour. The fee is £35 or £65 respectively. Payment is made in advance via PayPal. This is non-refundable.
Do you work in the evening?
Yes I do. I understand that some of you have children at home and will be looking for an evening appointment when the house is quiet. There is no additional charge for evening appointments.
What about Covid safety?
I am fully vaccinated and have had my booster. This may be helpful for some of you to know. I continue to be cautious.
How many sessions will I need?
We will have a better idea towards the end of your first session. Nothing is set in stone. My general way of thinking is - if it is helping you, lets keep on going.
Be assured that you are always in control of what, how, who with, how long.
Can I have fortnightly session?
Yes. Most people have weekly or fortnightly sessions. Some have monthly. I have a few clients who have a session 2 or 3 times a year. The point is this - we can talk through what is best for you.
Can I ask my employer to pay for my sessions?
Yes you can. I provide company paid counselling.
The sessions are by phone or video and therefore can be accessed wherever you are in the UK. Just ask your workplace to contact me. Please be assured that the content of your sessions is never disclosed to your employer. All they need to know is when session took place.
How can I access mindfulness sessions?
Currently you can access:
a) Private 1:1 Mindfulness Session is a 1 hour session by video call, or in person in Kirby Muxloe. The fee is £85.00
b) Workplace Mindfulness is available at your place of work. It is an 1 hour in-person group training session for employees. The cost is £300
Please note
Should you cancel or not keep the appointments I cannot guarantee a rearrangement.
Next step
If you have any other questions or you are ready to take the next step, then contact me now. I look forward to hearing from you. Get in touch
Best wishes, Marina
